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Annual Support
To provide you unlimited technical support for all your computer problems at one-flat-rate, iGennie offers you a well structured Annual Support Plan. Our plan gives you a long term tech support for your PC that can be accessed anytime, from anywhere in the world. By buying our support plan you can save money and avoid hassles in the long run as you don’t have to haul your PC anywhere. Experts and committed technicians will be there to take care of your system remotely throughout the year of agreement.
Even peripheral devices like printer, scanner, digital camera, router and MP3 players are diagnosed and repaired by our tech experts. Just a one time payment for your annual support will get you 24x7 support and prevent you from the burden of paying to the local technician on hourly basis.
Our Annual Support plan covers:
  • Assistance through online as well as phone computer support.
  • Availability of 24x7 support from Microsoft experts.
  • System security scan and security software updates to enhance system performance.
  • Very high first time resolution rate and low recovery time.
  • Computer Support in less than 45 seconds.
  • Anytime access to iGennie experts via internet for troubleshooting issues with your computer.
  • Quick and effective solutions for your computer problems in minimum possible time.
Our Engineers are well-skilled and render round the clock to provide online computer support and help services at very reasonable price.
iGennie Premium Support Includes :
  • Installation & repair of your Operating system.
  • Diagnostic and troubleshooting of your hardware issues.
  • PC optimization for best PC performance.
  • Protection against spyware, virus, adware, etc.
  • Software as well as peripheral troubleshooting.
  • Windows update and software updates.
  • Critical OS patches and driver installations.
  • The internet related issues and troubleshooting.
24x7 availability of Excellent Tech Support for 365 days. You can connect to iGennie certified engineer in less than 45 seconds. iGennie certified engineer provides you the resolution of the issue with proper explanation of the cause and reason, so that it can be avoided later. No need to wait on Phone to connect to a representative of iGennie which is maintaining good resolution rate in the industry.
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Disclaimer: iGennie is an autonomous online computer support provider through remote access for software, and peripherals. We have expertise in handling issues with a huge array of products of third-party companies and brands. iGennie holds no association or affiliation with any of these brands or third-party companies and solely provide support service for the product issues faced by users. Please contact the related third party in case of queries regarding permitted use and specific warranties in concern to the software, hardware, and peripherals. iGennie bears no responsibility related to any third party Content made available related to the Site and we do not cover the risks the user faces while using such third party Content, products and services.
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